Payment Policy
This Policy explains the general billing structure for Elqorin Pocket projects, recurring support, enhancements, and disclosed third-party services. Signed project documents control the actual schedule and amounts.
1. Project pricing
Project implementation may be priced as a fixed-fee or phased engagement. The final commercial model is stated in the proposal, statement of work, or service agreement.
2. Typical milestone structure
The business plan contemplates a typical project billing structure of 40% deposit, 40% milestone payment, and 20% at acceptance. A specific project may use a different schedule when the scope, duration, or procurement requirements justify it.
3. Deposits
Deposits may be required before discovery, design, development, or resource allocation begins. Deposits support project scheduling, initial work, and vendor or contractor commitments.
4. Recurring support
Support and maintenance may be billed monthly in advance as a subscription or retainer. The support agreement should define included work, response expectations, any usage limits, and rates for work outside the plan.
5. Enhancements and change orders
Additional features, integrations, modules, and changed requirements may be billed through a fixed-fee change order or time-and-materials arrangement. Work outside the approved scope should not be assumed to be included in the original project fee.
6. Third-party charges
Cloud hosting, AI usage, communications, app-store fees, licensed software, or other third-party charges may be included in the service fee or separately reimbursed according to the contract. The treatment of material third-party charges should be disclosed before they are incurred.
7. Invoices and payment terms
Invoices should reference the applicable contract, milestone, service period, or approved change order. Due dates and late-payment rights are stated in the invoice or governing agreement.
8. Payment methods and source of funds
Payments are accepted for Elqorin Pocket’s own contracted software development and support services. Elqorin Pocket does not receive, pool, hold, or transmit unrelated third-party funds as part of its service model.
9. Taxes
Applicable sales, use, withholding, marketplace, or similar taxes are handled according to the governing contract and law. Clients are responsible for providing required tax or exemption documentation where applicable.
10. Billing disputes
Questions about an invoice should be raised promptly and identify the invoice, disputed amount, and reason. Undisputed amounts remain due unless the signed agreement states otherwise.
11. Nonpayment
Subject to the governing agreement, overdue amounts may result in paused work, delayed releases, suspension of support, withholding of non-final deliverables, or other remedies permitted by the contract.
Company contact information
EMAIL: projects@elqorinpocket.com
ADDRESS: 7950 W Colfax Ave, Lakewood, CO 80214
PHONE: +1 860 846 7486